

 |
 |
 |
To read PDF files you will need a copy of the (free) Acrobat Reader. Click on the logo below to go to Adobe's website to download the reader. |
|
 |


| Backs Group provides temporary staffing and recruiting services derived from it retail support outsourcing business to meet customer needs. |



| Diversification of sales channels to include mail order and Internet shopping has made sales promotion outside the store an important strategy. It is also essential to build relationships with end users so that they continue to use purchase products or use services from the same company. In response to this business reality Backs Group provides a temporary staffing service for call centers as a way to better serve customer needs. |


| Backs Group is able to respond to a wide range of call center needs, both inbound and outbound, by drawing on the know-how accumulated in the retail support outsourcing business: Training of orange collar staff with strong communication skills; carrying on the sales talk that leads to purchases; skill in collecting direct feedback from customers; means to effectively manage staff. |
 |
| Backs Group places temporary staff in reception and other positions requiring customer interaction in specialty mobile telephone carrier stores (such as those for DoCoMo and Vodafone). |
Reception staff
Technical staff
Rounders (route sales)
Sales staff (corporate sales, etc.)
Mobile staff (In-store demos, etc.)
Back office staff (Service startup paperwork, operations, etc.)
Sales support staff |
| Temporary staffing of fashion advisors (FA, i.e. sales staff) for the clothing industry |
| Recruiting of highly skilled personnel for the fashion industry |
Designers
Pattern makers
Sales staff
Production managers
Merchandisers
Visual Merchandisers |
| Backs Group will provide temporary staff for a trial period, which can then be hired as regular employees if both parties agree. |
|
 |
Primary agencies of telecom carriers (mainly retailers)
Clothing manufacturers
Finance
Services, etc. |
 |
 |